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3115 West 2nd Ct Russellville, AR 72801   Call 479-968-1434
Privacy & Security

Statement of Privacy

Farm Credit Services of Western Arkansas is committed to protecting your privacy.  We recognize your expectation of privacy and confidentiality of personal financial information when seeking our assistance to obtain credit.  We have taken great care in establishing and implementing policies and procedures to protect your personal and financial information and are committed to an ongoing review of those policies and procedures to protect that information.  We do not sell, rent or trade your personal information to third parties.  By using this website, you agree to this Policy.

Collection and Use of Your Personal Infomation

We do not collect any personal identifying information about you when you visit our website unless you give us that information.  You may send us an email or submit other information via our website.  We will use this information to respond to your request and may enter the information you submit into an electronic database.  We limit the use and collection of all information to that which is necessary to respond to your request and provide high-quality service.

We may collect and use personal and additional information volunteered by you for business purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about products and services which may be of interest to you, and providing customer service.  The personal information we may collect includes information you provide to us on applications and other forms (such as your name, address, social security number, occupation, assets, liabilities and income) and information we receive from consumer reporting agencies, such as your credit history and credit worthiness. 

We use all reasonable efforts to limit access to your personal information to those Farm Credit employees who need this information in order to conduct our business, service your account, help you accomplish your financial objectives, or when exercising our rights under the law or any agreement with you.  Our employees are required under Farm Credit policy and guidelines to maintain and protect the confidentiality of your personal information and must follow established procedures to comply with Farm Credit policy and rules.  To the extent that we may be required to outsource one or more aspects of our site to a supplier or service provider who performs services according to our requirements, we make every effort to restrict access by such suppliers or service providers to your information. 

We may at times be a credit reference for you with other lenders and information may be exchanged with a credit reporting agency, credit bureau or similar organization.  Farm Credit Association examiners or other auditors may review loan files during regular examinations of our Association.  In addition, we may at times be required to disclose personal borrower information in order to comply with applicable court orders, subpoenas, laws or other legal processes, or in order to provide information to a government agency or regulatory official requesting such information, or as otherwise permitted by law.  Farm Credit is committed to fully complying with the laws and regulations that have been established to protect the confidentiality of your information.

Security

Our Global Secure Server lets you conduct business using coded encryption.  Any transaction that involves sending information, such as your name, loan request, or other personal information, is encrypted on both the sending and receiving ends to keep others from viewing it.

We recognize how important security is to our customers, especially when transmitting financial data.  That is why we encrypt our online banking sessions within our server at 128-bit to ensure the highest cryptography level currently available.  Our Global Secure Server accommodates standard 40- and 56-bit encryption.  If you are using a browser that does not meet our security requirements, you will be asked to upgrade.  You can run Test My Browser first to verify your browser's capabilities.  The latest versions of Netscape, Microsoft and AOL browsers can be downloaded for free on their respective websites.

While Farm Credit makes every effort to protect the security of information you transmit to us, unfortunately, no data transmission over the internet can be guaranteed to be 100% secure.  Farm Credit, therefore, cannot ensure or warrant the security of all information users may transmit to us.  Users transmit information at their own risk.  If users desire to send information to Farm Credit by postal mail, please use the address provided below.

Information Collected and Stored Automatically

When you visit our website, we collect information about your internet connection, such as your internet domain, your IP address, the date and times you access our site, and the pages you visit.  Like most websites, we use "cookies."  A cookie is a small amount of information that is transferred to your computer's hard drive through your web browser.  We may use cookies to gather and compile statistical data about the pages viewed by visitors to our website in order to help us design and improve the site to meet our visitors' needs.  

Links to Other Sites

Our privacy policy and security policy only addresses our activities from our website.  Our website may contain links to websites owned and/or operated by third parties.  Those links are provided for customers' reference only.  Farm Credit does not control such websites and is not responsible for their content.  The inclusion of these links does not imply any endorsement, approval or guarantee of the information, products or services on those websites or any association with their operators.  Your use of a linked website is at your sole risk and is subject to the disclaimers, privacy policy and security policy applicable to that site.  

Protecting Children

Farm Credit does not knowingly solicit data or collect information from children under the age of 13 and it does not knowingly market to children.  If we learn that we have collected or received personal information from a child under the age of 13 without verification of parental consent, we will delete that information.  If you believe that we might have any information from or about a child under the age of 13, please contact us at the address provided below.

Anti-Money Laundering Policy

To help the government fight the funding of terrorism and money laundering activities, federal law requires financial institutions to obtain, verify and record information that identifies each person who applies for a loan.  Therefore, in addition to the information requested in connection with a loan, we may also ask to see your driver's license or other identifying documents.

Updates and Changes

Farm Credit reserves the right to change or update this site at any time to reflect changes in practices and to delete or add material as it deems proper.  You are responsible for periodically visiting our website and reviewing this privacy policy to check for any changes. 


Questions About Confidentiality or Privacy

If you have a question or would like more information, please contact us at 
Farm Credit Services of Western Arkansas
3115 West 2nd Ct.
Russellville, Arkansas  72801
 479-968-1434     877-968-6788
 russellvillear@farmcredit.com